Cookie Policy

Effective date: 18 February 2026
Last updated: 14 August 2026

1. About this Cookie Policy

This Cookie Policy explains how NEURO INK CIC, trading as Neuro-Ink, uses cookies and similar technologies on the Neuro-Ink website.

It explains:

What cookies are
The types of cookies we may use
Why we use them
Which third parties may place cookies
How long cookies may remain on your device
How you can accept, refuse or withdraw consent

This Cookie Policy should be read alongside our Privacy Policy, which explains how we collect and use personal information more generally.

Company name: NEURO INK CIC
Company number: 16149746
Registered office: Office 14c, 11–17 Fowler Road, Hainault, Essex, IG6 3UJ
Email: saleena@neuro-ink.ink
Telephone: 0203 740 5499

2. What are cookies?

Cookies are small text files stored on your computer, smartphone, tablet or other device when you visit a website.

Cookies can help a website to:

Function correctly
Remember choices and preferences
Keep the website secure
Understand how visitors use the website
Display content supplied by third parties
Improve performance and usability

Some cookies remain only while your browser is open. These are known as session cookies.

Other cookies remain on your device for a defined period or until you delete them. These are known as persistent cookies.

Cookies placed directly by Neuro-Ink’s website are called first-party cookies. Cookies placed by another organisation, such as Google, are called third-party cookies.

Similar technologies, including local storage, pixels, tags and scripts, may perform comparable functions. References to cookies in this policy include these similar technologies where applicable.

3. How we use cookies

We use cookies and similar technologies to:

Operate and secure the website
Remember your cookie choices
Detect and prevent technical problems
Improve website performance
Understand how visitors use the website, where consent has been given
Display external services such as Google Maps, where consent has been given
Support booking, event, payment or fundraising features if these are introduced

We do not use non-essential cookies unless the required consent has been obtained.

4. Types of cookies we may use

Strictly necessary cookies

Strictly necessary cookies are required for the website to operate or to provide a feature you have requested.

These may be used to:

Maintain website security
Prevent fraud or technical problems
Distribute website traffic
remember your cookie choices
Provide essential WordPress functionality
Maintain a session when using a requested service

These cookies do not require consent because the website or requested service cannot function properly without them.

Strictly necessary cookies cannot normally be disabled through the website’s cookie controls. You may be able to block them through your browser, but doing so could prevent parts of the website from working.

Preference and functionality cookies

Preference cookies allow the website to remember choices you make, such as:

Language or display preferences
Accessibility preferences
Previously selected settings
Information entered during a session

Where these cookies are not strictly necessary to provide a feature you have requested, they will be used only with your consent.

Statistics and analytics cookies

Statistics and analytics cookies help us understand how visitors use the website.

They may collect information such as:

Pages visited
Time spent on pages
Links selected
General device and browser information
Approximate geographic area
How a visitor arrived at the website
Whether an error occurred

This information helps us understand website performance and make improvements.

Analytics cookies are not considered strictly necessary and will be used only after you have given consent.

If Google Analytics or another analytics service is enabled through Google Site Kit or another website tool, its cookies will be blocked until the required consent has been obtained.

External media cookies

The website may contain content provided by another organisation, including:

Google Maps
Videos
Social media content
Booking calendars
Event listings
Forms or other embedded services

External content providers may store or access cookies or similar information on your device.

Where the external content is not strictly necessary, it will be blocked until you consent to the relevant category of cookies.

For example, an embedded Google Map may remain blocked until you consent to the cookies required to display it.

Marketing cookies

Marketing cookies may be used to create visitor profiles, measure advertising or follow visitors across websites.

Neuro-Ink does not currently intend to use behavioural advertising cookies. If marketing or advertising technologies are introduced, they will be used only after the required consent has been obtained.

5. Website services that may use cookies

Depending on the features available and your cookie choices, cookies may be associated with the following services.

WordPress

The website is built using WordPress. WordPress may use cookies for essential administration, security, sessions and website functionality.

Visitors who are not logged in will not normally receive WordPress administration cookies.

Complianz

Complianz is used to display the cookie banner, record cookie preferences and help prevent non-essential services from loading before consent.

Complianz may store essential cookies recording:

Whether the cookie banner has been viewed or dismissed
Which cookie categories you accepted or refused
Which services you permitted
The version of the Cookie Policy applying when you made your choice

These cookies are necessary to remember and respect your preferences.

LiteSpeed and website hosting

The website’s hosting, caching and security services may use essential technologies to:

Deliver pages efficiently
Improve loading times
Balance website traffic
Detect technical problems
Protect the website from misuse

These technologies are used only for necessary performance and security purposes.

Google Maps

The website may use an embedded Google Map to show Neuro-Ink’s location.

Google may use cookies or similar technologies when the map is displayed. The map should remain blocked until you consent to the relevant cookie category.

Google is responsible for its own use of information collected through Google services.

Google Analytics and Google Site Kit

If website analytics are activated, Google Analytics may collect information about how the website is used.

Analytics will be used only after the required consent has been obtained. Refusing analytics cookies will not prevent you from using the website.

Social media

The website contains links to Neuro-Ink’s social media pages.

A standard link to a social media website does not normally place that platform’s cookies on the Neuro-Ink website. However, the social media platform may collect information after you follow the link and visit its website.

If an embedded social media feed, video or interactive feature is introduced, it may be blocked until you provide the relevant consent.

JustGiving

The website may link to Neuro-Ink’s JustGiving fundraising page.

Following a standard link to JustGiving will take you to an external website. JustGiving is responsible for cookies used on its own website.

If a JustGiving feature is embedded directly into the Neuro-Ink website in future, non-essential cookies associated with it will be controlled through the website’s consent system where required.

Booking, event and payment services

Neuro-Ink may introduce an external service for appointments, event registration or payments.

This may include services such as Calendly, Eventbrite or an online payment provider.

If one of these services is embedded into the website, it may use cookies or similar technologies. Non-essential technologies will be blocked until you provide the required consent.

This Cookie Policy and the live cookie declaration will be updated when the selected services are confirmed.

6. Cookies currently used

The following declaration is generated from the website’s cookie scan. It identifies detected cookies and, where available, explains:

The name of each cookie
The organisation or service that sets it
Its purpose
Its category
How long it remains on your device

Because the website may change, the detected cookie list may also change. We review the list when website services or integrations are added, removed or updated.

7. Consent

When you first visit the website, you should be shown a cookie banner that allows you to:

Accept selected categories
Refuse non-essential cookies
Review individual categories or services
Continue with strictly necessary cookies only

Consent must be given through a clear positive choice. Simply continuing to browse the website does not constitute consent to non-essential cookies.

Non-essential cookies should not be stored or accessed before you have made your choice.

Your consent choices may be retained for a reasonable period so that the website can remember and respect them.

We may ask you to make a new choice if:

The cookies or services used by the website change
The purposes for which cookies are used change
Your existing consent preference expires
Data protection or cookie requirements change

8. Manage or withdraw your consent

You can change or withdraw your cookie choices at any time using the controls below.

Withdrawing consent will not affect the lawfulness of any processing that took place before consent was withdrawn.

After withdrawing consent, you may also wish to delete existing cookies through your browser settings.

9. Controlling cookies through your browser

Most browsers allow you to:

View stored cookies
Delete individual cookies
Delete all cookies
Block third-party cookies
Block all cookies
Clear cookies when the browser closes
Use private or incognito browsing

The steps differ between browsers. Please consult your browser’s help or privacy settings for instructions.

Blocking all cookies may prevent parts of the Neuro-Ink website from functioning correctly.

10. External websites

The Neuro-Ink website may contain links to websites operated by other organisations.

Once you leave the Neuro-Ink website, the cookies and privacy practices of the external organisation will apply. Neuro-Ink does not control cookies placed by an external website after you visit it.

You should review the cookie and privacy information provided by the relevant external organisation.

11. Personal information collected through cookies

Some cookie information may constitute personal information, particularly when it is combined with identifiers such as an IP address, device identifier or account information.

Where cookie information is personal information, it will be handled as described in our Privacy Policy.

Where consent is required for a cookie, consent is also the normal lawful basis for processing personal information collected through that cookie.

12. International transfers

Some external cookie providers may process information outside the United Kingdom.

Where Neuro-Ink is responsible for an international transfer, we will take reasonable steps to ensure that an appropriate legal safeguard is used. Further information about international transfers is available in our Privacy Policy.

External organisations acting as independent data controllers are responsible for explaining their own international transfers and safeguards.

13. Changes to this Cookie Policy

We may update this Cookie Policy when:

The website changes
Cookies or external services are added or removed
A booking, event or payment system is introduced
Our consent system changes
Legal or regulatory requirements change

The latest version will be published on this page with an updated revision date.

Where changes materially affect consent choices, visitors may be asked to review their preferences again.

14. Contact us

For questions about this Cookie Policy or the website’s use of cookies, contact:

NEURO INK CIC
Trading as Neuro-Ink
Company number: 16149746
Office 14c
11–17 Fowler Road
Hainault
Essex
IG6 3UJ

Email: saleena@neuro-ink.ink
Telephone: 0203 740 5499